The community had an existing Communicable Disease Emergencies Preparedness Plan (formerly the Pandemic Influenza Plan) which provided guidance on implementing this practice. Existing staff and resources were re-aligned as necessary to make remote access available. The community has efficient access to the wellness services they need and are able to access information and how-to videos on the website. As not all households have access to internet, the regular telephone wellness check-ins connect these members with the health centre and help get information and health resources to every household.